Emergency Truck Roadside Services, Trailer Towing, Tire Repair - E.R.S. Corp.
English | French
Customer Testimonials

Emergency Road Services Corporation
constantly receives praise from trucking industry professionals who are serious about reducing equipment downtime and who are serious about reducing their overall service call costs.

Our goal is to receive a great testimonial from every customer. The following statements represent customer testimonials sent to us after they have received our services.

“E.R.S. Corp. has proven to be a reliable vendor for our fleet. In particular their invoice process saves us countless administrative hours. One phone call gets the wheels rolling. Their response time and superb follow up is an indispensable part of their service.”

Boysie Dindyal
Manager Contractor Relations, Safety and Compliance
FedEx Freight Canada

“Vitran has been using E.R.S. since June of 2007. We make one call for any type of breakdown 24 hours a day and E.R.S. takes care of everything including paying the vendor. It could not be any easier for me or the drivers. Thank you E.R.S. for taking a load off my shoulders.”

Lloyd Rawlings
Fleet Maintenance Manager
Vitran Express Canada Inc.

“Since becoming a customer of E.R.S. in May of 2008, we at PTR have been very pleased with the timely manner that our requirements for service have been met. To know that with a simple telephone call our “emergency” instantly becomes your emergency, allows us to deal worry free with the other needs of our customers. We have been more than satisfied with the $$$ saved by your speedy response time, your excellent communication and your friendly, well informed staff. Keep up the good work.”

Julio Pereira
Service Manager
Provincial Trailer Rentals

“Home Hardware Stores Ltd. began using E.R.S. in June of 2008 and has found it to be an excellent way of handling break downs on the road. Most of our loads are time sensitive, therefore when dealing with breakdowns it is important that down time is minimal. This is where E.R.S. has been an excellent service to be just a phone call away when we need them.”

Eldon Gerber
Truck Trailer Maintenance Supervisor
Home Hardware Store Ltd

“We have been using E.R.S. for the past year and their service has been exceptional. Their staff is very knowledgeable and professional. Most importantly they keep our downtime to a minimal which is of the utmost importance. I look forward to continuing our business relationship in the future.”

Glen Cross
Fleet Maintenance Co-ordinator
Clarke Road Transport

“TST Truckload Express has been using the services of E.R.S. for over 2 years. The entire staff and management team have always been professional and efficient in handling break downs across Canada and the USA. At times I feel they have gone beyond what is expected by calling me direct and advising me of situations that I was not aware of. The staff at E.R.S. surpasses all expectations that I have.”

Ron Jansen
Maintenance Manager
TST Truckload Express

“We here at Laidlaw have been engaged in the use of E.R.S. since December of 2008. It’s a company that relieves a lot of stress in the work place. It gives you time to be able to go on and work on other things knowing that your breakdown or problem is being handled. It’s a pleasure having such a reliable service on your side. Time is money and this company saves you valuable time.”

Steve Dobosz
Shop Foreman
Laidlaw Carriers Van

“I have used E.R.S. Corp. when we could not use one of our regular repair vendors. E.R.S. Corp.'s response time and unit repair time was exceptional. Our unit was able to make it's delivery time, which means the equipment utilization is kept up and administration time is kept to a minimal, making it a cost saving for our company.”

Len Pickell
Intermodal Repair Authorization Centre
CN Rail

“E.R.S. provides roadside assistance for our medium duty truck fleet across Canada and they have lived up to our high standards of excellent customer service. Whenever a breakdown occurs, we are confident that E.R.S. of Canada will provide us with timely assistance, from initial breakdown to getting our customers back on the road.”

Ryan Blackwood
Medium Duty Truck Maintenance Coordinator & Fleet Administrator
Discount Car & Truck Rentals

“We began using E.R.S. in early 2008. Their assistance in locating road services in remote areas of the country is where we find E.R.S. service most beneficial to us and our customers. They are always quick to assist us in finding a solution to any and all issues we may encounter.”

Mike MacDonald
Business Unit Manager
M-O COLD Chain

“We here at Access Leasing have been using E.R.S. for just over a year. E.R.S. is now handling up to 90% of our Canadian breakdowns. Normal wait time to have a vendor in place is 15 minutes. I can not recollect a driver ever waiting for more than an hour to have a vendor on location. We wish continued success to Dawn and her staff.”

Dan Blakely
Maintenance Manager
Access Trailer Leasing

“Just a quick note to say thanks for providing MSM Transportation Inc. with great service. We realize that with truck breakdowns, we can not be late with deliveries for multiple customers, therefore it is critical to have the truck repaired and rolling as soon as possible. Emergency Road Services Corporation has proven to MSM that you are reliable and capable of providing us with the fastest response in the industry.”

John Wheeler
Manager of USA & Canadian Operations
MSM Transportation Inc.

“We have been customers of ERS since we met Dawn and her team at the Toronto Truck Show in 2007. Ron and I thought what a great idea! The rates are good or better than trying to find them yourself and shop around. We are mostly working in South Western Ontario and Quebec and we have no complaints about any of the service or the rates that ERS is giving us only PRAISE! Great job guys, you make our jobs a lot easier! We highly recommend ERS to any fleet to save time and steps and even money on repairs on the road.”

Ron & Susan Moore
Moore Brothers Transport

“As the owner of a 15 truck fleet it is hard to be jack of all trades let alone master of one. So when it comes to breakdowns on the road that are too far to send our own mechanics, we depend on the masters of road side service arrangements ERS to get the repair done fast and as cost effective as possible. They make all the arrangements from start to finish with just one call saving us time and money. We have used ERS for over 2 years now and are very happy with the level of service they provide to help keep our equipment moving.”

Philip Heard
PHTS Logistics

“I have 140 vehicles all over Canada in my fleet. I only need 1 number for towing service, ERS. We have been using ERS for about a year now. I have never had to make a second call to see where my tow truck is, their dispatch is the best. ERS is fast, reliable and always gets the job done. I recommend ERS to all fleet managers across the board, they make my job easy.”

Ian Duffy
Fleet Coordinator
Wesbell Technologies

“Just a short line for your patience with all my questions. I was very worried with all the internet scams and passing over my visa number but after talking with you went ahead and used your services. My husband was in trouble on the side of the road in the snow storm and finding help at night and in bad conditions help was impossible to find. Within a short time of our call to you we were assisted in a timely manner and moving again.

Thank you for your professional service and I would recommend you and use you again (not too soon I hope !)”

Maxine Netherway
Wife of Owner Operator

“I have been providing my services to E.R.S. Corp. for the past year. They have provided me with extra work which is great and they always pay me within 30 days. As a bonus, I call them when I am overloaded with work and they get the job done for me which keeps my customers happy.”

Joe Fiorino
Topline Trailer Services

"I’m happy to write that since GDM Mobile Trailer Repair has been doing business with E.R.S Canada for over the past year that our business has more then doubled. Dawn and Alvis are two of the most professional people in the trucking repair industry. I would recommend any and all mobile mechanics across Canada contact E.R.S Canada if you want your company to grow and become more profitable. E.R.S Canada has also always paid within 30 days and has never been late.”

George D. MacKinnon
GDM Mobile Trailer Repair

emergencyroadservices.com © 2008

Emergency Road Services Corporation is a Canadian based company which coordinates emergency break down services for the trucking industry throughout the United States and all ten Canadian provinces which include British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Newfoundland, Nova Scotia, New Brunswick and Prince Edward Island. Our 24 hour services include emergency road side truck repairs, trailer repairs, tire repair or replacements, towing (heavy, medium and light duty) and recovery services, reefer/heater repairs, boost (no-start) services, lock-out services and fuel delivery (diesel or gas). Our mission is to provide the fastest, most cost effective emergency road services in Canada and the United States in order to reduce our customer’s downtime and operating expenses. When you think of Emergency Road Services Corporation, think of us as a part of your emergency road services solutions team.